Cat Channel
Community Support
Privacy Policy
Last updated: January 2026
1. Introduction
Cat Channel ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Profile information (bio, profile picture)
- Content you create (photos, captions, comments)
- Messages and communications with other users
- Support requests and feedback
2.2 Information Collected Automatically
- Device information (model, OS, unique identifiers)
- Usage data (features used, interactions, time spent)
- Location data (if permitted)
- IP address and connection information
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our services
- To send administrative information and updates
- To respond to your inquiries and support requests
- To improve our app and services
- To detect and prevent fraud or security issues
- To comply with legal obligations
- To send promotional communications (with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data
- Right to restrict processing
- Right to data portability
- Right to opt-out of marketing communications
6. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations
- Law enforcement when required by law
- Other users (only as necessary for the service)
7. Children's Privacy
Cat Channel is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
8. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date of this policy and posting the new version on our website and app.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@catchannel.app
Address: Cat Channel Support Team
Hong Kong